Yes, a fresh start and new opportunities as we reflect on what went right and what went wrong in the past year. Mistakes give us insight which teaches us how to avoid those mistakes next time, so our time is better spent focusing on how to learn from experience rather than lamenting our errors.
The real estate market has its own momentum created by the forces of economy, government intervention, public confidence and inventory. For us the focus continues to be doing the right thing by our clients, ensuring that their interests are uppermost and that we give them the best customer experience possible, whatever the market conditions. We love Mike Ferry’s quote – “Customer service is not a department – it’s an attitude.” No matter the size and value of their homes, all our clients are VIPs and deserve our best attention to the details of their choice and negotiation.
Our multi generational team is an intrinsic part of the local communities where we live, work and play. We believe that our role as residents is to make a positive impact in our chosen community. Our team is a small family business and we believe in supporting our other small local businesses to keep them thriving and maintaining vibrant neighborhoods.
All of the above remain our core values as we move into a new decade with the simple resolve to do it even better. We wish us all the privilege of reflection and raising the bar on both our personal and business lives. January is both inspiring and intimidating as we contemplate doing it all over again, but with improvement.
We look forward to working with many of you again in 2020 in what looks to be a much more balanced market. We are here to guide you through the buying and selling process, answer all your questions and start ahead of your schedule so that you are well prepared. Consulting well ahead of time is what we like to do – making it a much simpler, more comfortable process when the appointed time arrives. Yes…we keep you covered.
Sincerely wishing you all a happy, healthy, interesting & prosperous New Year.
from all our team:- Michelle Hawthorne, Scott Johnson, Shane Goutsis, Sheila Francis and Ray Harris